Privacy Commitment
Thank You for Choosing Traders Community Forum!
At Traders Community Forum (referred to as “the Company” in this Privacy Policy), we are committed to providing you with the best possible experience through our educational resources. To do this, we need to understand your preferences so that we can deliver an exceptional and personalized service.
Your privacy and the security of your personal data are, and will always be, of the utmost importance to us. While you can browse the Company’s website (the “Site”) without providing any personal data, certain services may require the processing of your personal information.
In processing this data, we want to be fully transparent about:
- How and why we collect, store, share, and use your personal data.
- The controls and choices you have regarding when and how your data is shared.
Our Commitment to Data Security
As the data controller, the Company has implemented advanced technical and organizational measures to ensure the highest level of security for personal data processed through our Site. However, due to the nature of the Internet, absolute protection cannot be guaranteed, as online data transmissions may still have security vulnerabilities.
For this reason, any data subject is free to provide personal data to the Company through alternative means, such as by telephone.
Privacy Policy Overview
Privacy Policy Overview
This Privacy Policy outlines the essential details regarding your relationship with Traders Community Forum (referred to as “the Company“). This Policy applies to all Company services and any associated offerings.
The terms governing your use of the Company’s services are defined in our Terms and Conditions.
Updates & Additional Services
From time to time, we may introduce new services or offer additional features. If these changes affect how we collect or process your personal data, we will provide updated information and any necessary additional terms or policies.
Unless otherwise specified at the time of introduction, these new services will be subject to this Policy.
The Aim of This Policy
This Policy is designed to:
- Ensure transparency regarding the personal data we collect, why we collect it, and with whom we share it.
- Explain how we use your personal data to provide you with an optimal experience when using the Company’s services.
- Clarify your rights and choices regarding your personal data and how we safeguard your privacy.
Our Privacy Commitment to You
We are committed to handling your personal data responsibly and in compliance with all applicable data protection laws.
If you have any questions or concerns, please contact us by clicking the Live Help button in the bottom right corner of this page, where you can open a support ticket.
If you do not agree with the content of this Policy, you have the choice of whether or not to continue using Traders Community Forum services.
Your Rights Under GDPR
Your Rights Under GDPR
Under the European Union’s General Data Protection Regulation (GDPR), individuals are granted specific rights in relation to their personal data. If you submit personal data to the Company, you are entitled to exercise the following rights:
- Right of Access: You have the right to be informed of and request access to the personal data we process about you.
- Right to Rectification: You have the right to request that we correct or update your personal data if it is inaccurate or incomplete.
- Right to Erasure (“Right to be Forgotten”): You have the right to request that we delete your personal data, subject to certain legal obligations.
- Right to Restrict Processing: You have the right to request that we temporarily or permanently stop processing some or all of your personal data.
- Right to Data Portability: You have the right to receive a copy of your data in a structured, commonly used, and machine-readable format, and to transmit that data to another service provider where technically feasible.
- Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including direct marketing.
- Right Not to Be Subject to Automated Decision-Making: You have the right to not be subject to a decision based solely on automated processing, including profiling, where such a decision would have a legal or significant impact on you.
How to Exercise Your Rights
If you wish to exercise any of these rights, please submit a request through our Contact Us page.
For security purposes, we may require additional verification before processing certain requests.
How We Collect Your Personal Data
How We Collect Your Personal Data
The Company collects your personal data in the following ways:
- When you visit our Site: We collect certain personal data to enhance data protection, security, and ensure an optimal level of protection for the data that we process.
- When you sign up for the Company’s services: To provide access to our services, we collect specific personal data, including your email address, birth date, name, and payment information.
- Personal data collected for additional features and functionality: If you opt into additional materials, such as our nightly newsletter, marketing materials, customer support inquiries, or participation in our blog/forum comments, we collect certain personal data to improve your experience. You will always have the right to withdraw your consent at any time.
- From third parties: We may receive personal data about you from third-party advertisers, business partners, and affiliates. This data will be processed only if:
- You have provided your consent to the third party or to the Company for such data sharing.
- The Company has a legitimate interest in using the personal data to provide or enhance its services.
Personal Data Collection & Processing
General Data
The Company collects general personal data to enhance security, data protection, and user experience when visiting our Site.
We collect the following general data when you visit our Site:
- Browser type and version.
- Operating system used by the accessing system.
- The referring website (where you arrived from).
- Sub-pages visited.
- Date and time of access.
- Internet Protocol (IP) address.
- Internet service provider (ISP) of the accessing system.
- Other technical data that may be used in case of security threats.
All general data is analyzed anonymously for statistical purposes and stored separately from any personally identifiable data.
For more details, please refer to our Cookie Policy in Section 11.
Personal Data Collected for Membership
Account Registration Data
To enable your registration and access to the Company’s services, we collect:
- First and last name.
- Email address.
- Credit card number and billing address.
- Other details necessary for payment processing.
Additionally, we store your IP address, date, and time of registration to prevent misuse of our services and, if necessary, investigate fraudulent activity.
Payment Data
When signing up for a Trial, Membership, Seminar/Webinar, or Course Content, we may collect:
- Name.
- Credit or debit card type, expiration date, and partial card number.
- Billing postal code.
- Mobile phone number.
- Transaction history details.
This data is securely processed for payments and fraud prevention.
Subscription to Our Nightly Newsletter and Daily Video
To receive our Nightly Newsletter and Daily Video, we collect:
- Your name.
- A valid email address.
A confirmation email will be sent to validate your subscription (double opt-in verification).
Additionally, we store the IP address and timestamp of your registration to detect possible misuse of email addresses.
You may unsubscribe at any time. However, we may still contact you in case of service modifications, cancellations, or technical updates.
Marketing Data
We may process your personal data for marketing purposes, including:
- Sending promotional emails.
- Providing relevant advertisements within the Company’s services.
- Allowing marketing messages from third-party partners.
You can unsubscribe from marketing emails at any time.
Contact Via Website
The Site contains options to quickly engage our customer service team via Live Chat or a contact form. If a data subject contacts us through Live Chat or the contact form, we may collect:
- Your name.
- Email address.
- Phone number.
This data is used solely for responding to inquiries.
Blog/Forum Comments Data
The Site allows users to post comments on blogs and forums. When submitting a comment, the following data may be collected:
- The content of your comment.
- The date and time of posting.
- Your username (if applicable).
- Your IP address (logged for security purposes).
If you choose to subscribe to comment notifications, we will collect your email address. A confirmation email will be sent for verification. You may unsubscribe from comment notifications at any time.
Personal Data Processing
How We Process Your Personal Data
When you use or interact with the Site, we use various technologies to process your personal data for different purposes. Below, we outline the reasons why we process your personal data, the legal basis for doing so, and the categories of personal data used for these purposes (as identified in Section 5).
Data Processing Purposes
1. To enhance security, optimize user experience, and ensure data protection.
- Legal Basis: Consent, Legitimate Interest
- Data Categories Used: General Data, Blog/Forum Comments Data
2. To provide, personalize, and improve your experience with the Company’s services.
This includes customized content, recommendations, and advertising (including third-party services).
- Legal Basis: Performance of a Contract, Legitimate Interest
- Data Categories Used: Account Registration Data, Payment Data
3. To send out our Nightly Newsletter and Daily Video to subscribers.
- Legal Basis: Consent, Legitimate Interest
- Data Categories Used: Subscription to our Nightly Newsletter and Daily Video
4. To process payments and detect fraudulent activity.
This includes fraud prevention, fraudulent payments, and misuse detection.
- Legal Basis: Performance of a Contract, Compliance with Legal Obligations, Legitimate Interest
- Data Categories Used: Payment Data
5. To communicate with you for marketing, research, contests, surveys, and promotions.
We may contact you via email, notifications, or other messages consistent with your provided consent.
- Legal Basis: Consent, Legitimate Interest
- Data Categories Used: Marketing Data
6. To respond to customer inquiries.
- Legal Basis: Consent
- Data Categories Used: Contact via Website
Sharing and Disclosure of Personal Data
Sharing and Disclosure of Personal Data
We have outlined the categories of recipients of the personal data collected or generated through your use of the Company.
Publicly Available Information
The following personal data will always be publicly available on the Company’s website:
- Your username
- The date and time of any comment you leave on a blog/forum post
Personal Data We May Share, Service Providers, and Others
We utilize technical service providers that operate the necessary infrastructure to provide the Company’s services, including hosting, storage, management, and maintenance of the Site and its content.
We also use service providers to facilitate communication with you, as described in Section 6 of this Policy.
Additionally, we collaborate with marketing and advertising partners to deliver tailored content and enhance user experience. These partners help us analyze your use of the Site and may assist in sending promotional communications.
Company Partners
If you access the Company’s services through an offer from a third party, we may share personal data with that third party regarding your usage. This includes details such as:
- Whether you have activated an account
- Extent of usage of the offer
- Engagement with the Company’s services
Law Enforcement and Data Protection Authorities
We will share your personal data when we, in good faith, believe it is necessary to comply with a legal obligation, such as responding to a valid legal request (e.g., search warrant, court order, or subpoena).
Additionally, we may share personal data where we believe it is necessary for legitimate interests related to:
- National security
- Law enforcement
- Litigation and criminal investigations
- Protecting the safety of individuals
- Preventing death or imminent bodily harm
We will always consider whether such interests override your rights and freedoms regarding data protection.
Purchasers of Our Business
In cases where the Company sells or negotiates to sell its business, your personal data may be shared with the buyer or prospective buyer. In such situations, we will continue to maintain the confidentiality of your personal data and notify you before any transfer occurs or if it becomes subject to a different Privacy Policy.
Data Retention Policy
Data Retention Policy
We retain your personal data only as long as necessary to provide you with the Company’s services and for legitimate and essential business purposes. These purposes include:
- Maintaining the performance of our services.
- Making data-driven business decisions about new features and offerings.
- Complying with our legal obligations.
- Resolving disputes.
We keep some of your personal data for as long as you are an active user of the Company’s services.
Deletion and Anonymization of Data
If you request, we will delete or anonymize your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data. Such situations include:
- Unresolved Account Issues: If there is an outstanding balance, unresolved claim, or dispute associated with your account, we will retain the necessary personal data until the issue is resolved.
- Legal, Tax, and Compliance Requirements: Where we are required to retain personal data for legal, tax, audit, or accounting purposes, we will keep the necessary data for the duration required by applicable law.
- Fraud Prevention and Security: Where necessary, we may retain certain personal data for our legitimate business interests, such as preventing fraud and ensuring the security of our users.
Third-Party Links and Advertisements
Third-Party Links and Advertisements
The Company may display advertisements, promotional content, and offers from third-party entities. These may include links to external websites, services, or products that are not owned or operated by the Company.
Third-Party Content and Links
When you interact with third-party advertisements or click on links to external websites, please be aware of the following:
- The Company does not own or control the content, services, or privacy policies of third-party websites.
- Clicking on an advertisement or link will direct you away from the Company’s website or services.
- Any personal data you provide to a third party is subject to their privacy policies, not this Policy.
Third-Party Privacy Practices
Since we do not control how third parties handle your personal data, we encourage you to:
- Review the privacy policy of any third-party service before providing your personal data.
- Be cautious when sharing sensitive information on external websites.
- Ensure that the third party has adequate data protection measures in place.
No Endorsement or Liability
The inclusion of third-party advertisements, links, or promotional content on the Company’s website does not constitute an endorsement, sponsorship, or recommendation. The Company is not responsible for:
- The accuracy, reliability, or legality of third-party content.
- Any potential security risks or data breaches on external websites.
- Losses or damages resulting from transactions with third parties.
If you choose to engage with third-party links or advertisements, you do so at your own risk.
Data Security and Protection
Data Security and Protection
The Company is committed to safeguarding the personal data of our users. We implement **technical and organizational measures** to ensure the security and confidentiality of your information. However, please note that no security system is completely invulnerable.
Security Measures Implemented
To minimize risks associated with unauthorized access or data breaches, we have implemented the following security measures:
- Pseudonymization: We replace personally identifiable information with pseudonyms where possible, reducing the risk of exposure.
- Encryption: Sensitive personal data is encrypted during transmission and storage to prevent unauthorized access.
- Access Controls: Strict access policies ensure that only authorized personnel can access sensitive information.
- Retention Policies: We retain personal data only for as long as necessary and delete or anonymize data that is no longer required.
User Responsibility for Account Security
While we take proactive measures to protect your data, you also play a crucial role in securing your account. To enhance your security:
- Use a strong password: Choose a unique password with a mix of letters, numbers, and special characters.
- Do not reuse passwords: Avoid using the same password for multiple online accounts.
- Enable two-factor authentication (2FA): If available, use 2FA for an extra layer of security.
- Limit access to your devices: Avoid sharing your computer or device with unauthorized users.
- Log out after each session: Always log out after using the Company’s services, especially on shared or public computers.
By following these security practices, you can further protect your personal data and prevent unauthorized access to your account.
Cookie Usage and Preferences
Children’s Privacy Policy
Children’s Privacy Policy
The Company’s services are **not directed** to children under the age of **18 years**. However, in some jurisdictions, stricter age limits may apply as required by local laws. Please refer to our Terms and Conditions for further details.
Collection of Children’s Data
We **do not knowingly collect** personal data from children under **13 years old** or the applicable age limit in your country (the “Age Limit”). If you are **under the Age Limit**, please **do not use** the Company’s services or provide any personal data to us.
Parental Rights & Reporting Concerns
If you are a **parent or guardian** of a child under the Age Limit and become aware that your child has provided personal data to the Company, please contact us immediately through our Contact Us page.
Upon verification, you may request the **removal or modification** of your child’s personal data in accordance with the applicable laws and the rights detailed in **Section 3 of this Privacy Policy**.
Deletion of Unauthorized Child Accounts
If we learn that we have inadvertently collected personal data from a **child under 13 years old**, we will take **immediate steps** to remove such data. This may include:
- Deleting the child’s account from our system.
- Restricting further access to the services.
- Notifying the parent or guardian of the action taken.
We take **children’s privacy seriously** and are committed to compliance with all applicable child protection laws.
CalOPPA Compliance
California Online Privacy Protection Act (CalOPPA) Compliance
The **California Online Privacy Protection Act (CalOPPA)** was the first state law in the United States requiring **commercial websites and online services** to post a **privacy policy**. Any company that serves **California consumers** must comply with this regulation.
In compliance with CalOPPA, we agree to the following:
- Anonymous Browsing: You may visit our site anonymously without providing personal data.
- Privacy Policy Link: We will provide a **clear and accessible** link to our **Privacy Policy** on our homepage.
- Privacy Policy Updates: Any changes to our Privacy Policy will be **clearly noted** on the Privacy Policy page, with an **“updated date”** displayed at the top.
- Modifying Your Personal Data: You can request to update or change your personal information by reaching out to us via our Contact Us page.
We are committed to **transparency and compliance** with CalOPPA to ensure that all users, especially California residents, have control over their personal data.
Policy Updates and Notifications
Policy Updates and Notifications
We may occasionally make changes to this Policy. If we make **material changes**, we will provide you with **prominent notice** as appropriate under the circumstances. This may include:
- Displaying a **notice within the Company’s services** informing you of updates.
- Sending you an **email notification** regarding the changes.
- Providing **advance notice** of any significant changes to allow for review.
We encourage you to read these notices carefully, as they contain important updates about how we process and protect your personal data.
If you have any questions about this Policy or how the Company uses your personal data, please visit our Contact Us page.
CAN-SPAM Compliance
CAN-SPAM Compliance
The Company is fully **compliant with the CAN-SPAM Act**, which ensures that users have the right to request the cessation of unwanted email communications. Our commitment to compliance includes:
- Ensuring all emails include a **clear and accessible** option to **unsubscribe**.
- Providing a **functional and immediate** way to opt-out of marketing emails.
- Respecting all opt-out requests **promptly and without unnecessary delays**.
How to Unsubscribe
If you no longer wish to receive emails from the Company, you can opt out by:
- Clicking the **”Unsubscribe” link** included at the bottom of any marketing email.
- Adjusting your **email preferences** in your account settings (if applicable).
- Submitting a request through our Contact Us page if you experience any issues unsubscribing.
Our Commitment to Email Privacy
The Company does **not sell, trade, or rent** your email address to third parties. All emails sent from our system are intended for **legitimate business purposes**, such as providing service updates, newsletters, and promotional offers.
If you continue receiving emails after unsubscribing, please allow **up to 10 business days** for your request to be processed, in accordance with **CAN-SPAM compliance regulations**.
